??????The Dane County CCS Cultural Competence and Linguistic Services policy can be found here.
????The Dane County CCS Module Training Guide can be found here.
1. Wisconsin Medicaid strongly recommends that providers work through professional agencies that can verify the qualifications and skills of interpreters.
2. Sign language interpreters must be licensed in Wisconsin under Wis. Stat. § 440.032 and must follow the specific requirements regarding education, training, and locations where they are able to interpret. The billing provider is responsible for determining the sign language interpreter’s licensure and must retain all documentation supporting it.
3. Foreign language interpreters must be at least 18 years of age; demonstrate proficiency in English and another language; and be able to interpret effectively, accurately, and impartially, both receptively and expressively, using necessary specialized vocabulary.
??????Yes, CCS provider agencies can utilize third-party vendors or in-house interpreters provided all requirements for interpreter qualifications are met.
??????No. If you are providing the CCS service in the participant’s preferred language an interpreter is not being utilized. At least three people must be present for interpreter services to be reimbursed—the CCS participant, the CCS service provider, and the interpreter.
No. Interpretive services provided by the CCS participant’s family member such as a parent, spouse, sibling, or child are not reimbursable.
???????Yes, provided all other Dane County CCS policy, interpreter qualification, and documentation requirements are met.
???????The interpreter may charge the agency for cancellations. Per Forward Health and Dane County CCS Policy, however, time billed for interpretive services must reflect time spent providing interpretation for CCS services to the participant. As a result, providers cannot submit a claim for interpretive services if an appointment is cancelled, the CCS participant or the interpreter is a no-show (is not present), or the interpreter is unable to perform the interpretation needed to complete the appointment successfully.
???????While the interpreter may charge the agency for waiting time, interpreter waiting time cannot be included on CCS claims for reimbursement. Per Forward Health and Dane County CCS Policy, time billed for interpretive services must reflect time spent providing interpretation for CCS services to the participant. The interpreter’s waiting time is not eligible for reimbursement. ???????
While the interpreter may charge the agency for travel time and/or mileage, interpreter travel time and mileage cannot be included on CCS claims. Per Forward Health and Dane County CCS Policy, time billed for interpretive services must reflect time spent providing interpretation for CCS services to the participant. The interpreter’s travel time is not eligible for reimbursement. ???????
No. ForwardHealth does not offer reimbursement for translating documents. ???????
